Chatwoot vs Kayako: Full Comparison 2025
Which is right for your team? Compare pricing, features, and more.
Chatwoot vs Kayako: Feature Comparison
| Feature | C Chatwoot | K Kayako |
|---|---|---|
| Pricing | Freemium | Paid |
| Founded | 2019 | 2001 |
About Chatwoot
Chatwoot is an open-source customer support and engagement platform that can be self-hosted, offering live chat, email, social media, and WhatsApp in a unified inbox. Its source-available model provides flexibility for companies needing custom integrations.
Visit Chatwoot ↗About Kayako
Kayako is a customer service platform that brings together email, live chat, social media, and self-service in a single customer journey view — showing agents the full context of every customer interaction across all channels. Known for its SingleView feature that maps customer history, it is used by over 131,000 companies for omnichannel customer support.
Visit Kayako ↗Not what you're looking for?
Explore more alternatives and find the perfect tool for your stack.