Chatwoot
vs
Zendesk

Chatwoot vs Zendesk: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Chatwoot

Open-source customer support platform

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Zendesk

The complete customer service platform

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Chatwoot vs Zendesk: Feature Comparison

Feature
C Chatwoot logo
Chatwoot
Z Zendesk logo
Zendesk
Pricing Freemium From $55/mo
Founded 2019

About Chatwoot

Chatwoot is an open-source customer support and engagement platform that can be self-hosted, offering live chat, email, social media, and WhatsApp in a unified inbox. Its source-available model provides flexibility for companies needing custom integrations.

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About Zendesk

Zendesk is the market-leading customer support platform with ticketing, live chat, analytics, and self-service portals.

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