Crisp
vs
Hiver

Crisp vs Hiver: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Crisp

Messaging platform for startups and SMBs

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Hiver

Customer service inside Gmail

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Crisp vs Hiver: Feature Comparison

Feature
C Crisp logo
Crisp
H Hiver logo
Hiver
Pricing Freemium From $19/mo
Founded 2011

About Crisp

Crisp is a customer messaging platform with live chat, email, and a shared inbox — great for small teams looking for an affordable Intercom alternative.

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About Hiver

Hiver is a customer service platform built inside Gmail that turns shared inboxes into a multi-channel helpdesk with assignment, collision detection, and analytics. Teams can collaborate on email support without leaving Google Workspace.

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