Freshsales vs Microsoft Dynamics 365: Full Comparison 2025
Which is right for your team? Compare pricing, features, and more.
Freshsales vs Microsoft Dynamics 365: Feature Comparison
| Feature | F Freshsales | M Microsoft Dynamics 365 |
|---|---|---|
| Pricing | Freemium | From $65/mo |
| Founded | 2016 | 2016 |
About Freshsales
Freshsales is an AI-powered CRM platform by Freshworks, featuring built-in phone, email, chat, and an AI sales assistant (Freddy AI) that scores leads and suggests next actions. It offers a generous free plan and is designed for high-velocity inside sales teams — making it a compelling HubSpot and Pipedrive alternative with built-in communication tools.
Visit Freshsales ↗About Microsoft Dynamics 365
Microsoft Dynamics 365 is Microsoft's enterprise cloud CRM and ERP platform, integrating sales, customer service, marketing, field service, and finance into a unified system. Deeply embedded in the Microsoft ecosystem, it is the preferred CRM for large organisations already using Microsoft 365, Teams, and Azure.
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