FullStory
vs
Smartlook

FullStory vs Smartlook: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

FullStory

Digital experience intelligence platform

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Smartlook

Session recording and product analytics platform

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FullStory vs Smartlook: Feature Comparison

Feature
F FullStory logo
FullStory
S Smartlook logo
Smartlook
Pricing Freemium Freemium
Founded 2014 2016

About FullStory

FullStory is a digital experience intelligence platform that captures every user interaction through session replay, heatmaps, funnels, and anomaly detection. Its DXData API allows teams to integrate behavioral data into their existing BI and data stacks.

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About Smartlook

Smartlook is a session recording and product analytics platform that combines qualitative (session replays, heatmaps) and quantitative (events, funnels, retention) analytics in a single tool. It works across web and mobile apps, making it a popular Hotjar alternative for product teams that need to understand both the what and the why behind user behaviour.

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