Gladly
vs
LiveChat

Gladly vs LiveChat: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Gladly

People-centered customer service platform

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LiveChat

Live chat software and customer service platform

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Gladly vs LiveChat: Feature Comparison

Feature
G Gladly logo
Gladly
L LiveChat logo
LiveChat
Pricing Contact Sales From $20/mo
Founded 2014 2002

About Gladly

Gladly is a customer service platform that puts the customer rather than the ticket at the center, providing agents with a lifetime conversation view across every channel. It is used by consumer brands like Ralph Lauren and Warby Parker for personalized at-scale support.

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About LiveChat

LiveChat is a real-time customer support platform that enables businesses to chat with website visitors, resolve issues instantly, and convert leads through proactive engagement. With rich message formats, chatbots, visitor tracking, and integrations with 200+ tools, it is one of the most widely deployed live chat solutions — used by over 37,000 companies worldwide.

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