Intercom
vs
LiveChat

Intercom vs LiveChat: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Intercom

AI-first customer service platform

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LiveChat

Live chat software and customer service platform

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Intercom vs LiveChat: Feature Comparison

Feature
I Intercom logo
Intercom
L LiveChat logo
LiveChat
Pricing From $39/mo From $20/mo
Founded 2002

About Intercom

Intercom provides in-app messaging, live chat, and a powerful AI chatbot (Fin) to handle customer support at scale.

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About LiveChat

LiveChat is a real-time customer support platform that enables businesses to chat with website visitors, resolve issues instantly, and convert leads through proactive engagement. With rich message formats, chatbots, visitor tracking, and integrations with 200+ tools, it is one of the most widely deployed live chat solutions — used by over 37,000 companies worldwide.

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