Kayako
vs
Re:amaze

Kayako vs Re:amaze: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Kayako

Unified customer service platform

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Re:amaze

Helpdesk and live chat for e-commerce

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Kayako vs Re:amaze: Feature Comparison

Feature
K Kayako logo
Kayako
R Re:amaze logo
Re:amaze
Pricing Paid From $29/mo
Founded 2001 2012

About Kayako

Kayako is a customer service platform that brings together email, live chat, social media, and self-service in a single customer journey view — showing agents the full context of every customer interaction across all channels. Known for its SingleView feature that maps customer history, it is used by over 131,000 companies for omnichannel customer support.

Visit Kayako ↗

About Re:amaze

Re:amaze is a customer service platform for e-commerce businesses that unifies email, live chat, social media, and push notifications in one inbox. It offers deep integrations with Shopify, WooCommerce, and BigCommerce for order-aware support.

Visit Re:amaze ↗

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