Kayako
vs
Tawk.to

Kayako vs Tawk.to: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Kayako

Unified customer service platform

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Tawk.to

Free live chat for any website

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Kayako vs Tawk.to: Feature Comparison

Feature
K Kayako logo
Kayako
T Tawk.to logo
Tawk.to
Pricing Paid Free
Founded 2001 2013

About Kayako

Kayako is a customer service platform that brings together email, live chat, social media, and self-service in a single customer journey view — showing agents the full context of every customer interaction across all channels. Known for its SingleView feature that maps customer history, it is used by over 131,000 companies for omnichannel customer support.

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About Tawk.to

Tawk.to is a completely free live chat application that can be added to any website, offering real-time visitor monitoring, chat widgets, and a ticketing system. Revenue is generated through optional hired agent services and chat removal fees.

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