LiveChat
vs
Zendesk

LiveChat vs Zendesk: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

LiveChat

Live chat software and customer service platform

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Zendesk

The complete customer service platform

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LiveChat vs Zendesk: Feature Comparison

Feature
L LiveChat logo
LiveChat
Z Zendesk logo
Zendesk
Pricing From $20/mo From $55/mo
Founded 2002

About LiveChat

LiveChat is a real-time customer support platform that enables businesses to chat with website visitors, resolve issues instantly, and convert leads through proactive engagement. With rich message formats, chatbots, visitor tracking, and integrations with 200+ tools, it is one of the most widely deployed live chat solutions — used by over 37,000 companies worldwide.

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About Zendesk

Zendesk is the market-leading customer support platform with ticketing, live chat, analytics, and self-service portals.

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