Front
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Front vs Mattermost: Full Comparison 2025

Which is right for your team? Compare pricing, features, and more.

Front

Customer operations platform and shared inbox

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Mattermost

Secure collaboration for technical teams

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Front vs Mattermost: Feature Comparison

Feature
F Front logo
Front
M Mattermost logo
Mattermost
Pricing From $19/mo Freemium
Founded 2013 2015

About Front

Front is a customer operations platform that brings email, SMS, social media, and live chat into a shared inbox — enabling teams to collaborate on customer communications with internal comments, assignments, and SLA tracking. Used by over 9,000 companies including Shopify and Airbnb for managing high-volume customer and operations communications.

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About Mattermost

Mattermost is an open-source, self-hostable messaging platform built for DevSecOps and technical teams in regulated industries. It offers persistent chat, playbooks, project boards, and integration with developer tools like GitHub and Jira.

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